When you stick your head above the parapit you have to accept some flack, it seems like Philip has had his fair share of abusive comments from some users on RED USER a forum for people who like and use RED products.
Philip has written about his problems with his RED EPIC especially having Beta software installed and it seems to have let him down till it got to a stage his confidence was no longer with the camera… PB “I was no longer comfortable with using the camera on paid jobs.”
You need to be 100% confident in your bread and butter otherwise it can cost you a job and possibly your reputation. If I ever spend $80K on a camera I would not tolerate anything going wrong with it let alone signing an EULA…thats an end-user license agreement which is a contract you sign between you and a manufacturer when you are usually assessing new equipment or software.
If this is true its the one single point that would stop me from ever buying a RED camera, can you imaging Sony selling you an F3 and asking you to sign such a document…GET REAL !!! This must be the first time in my production life of over 25 years that a manufacturer has had the nerve to impose restrictions when buying a video product.
I think this episode has been very damaging to RED, Philip has a huge following of potential customers and if I were RED I would seriously be looking at improving my products reliability issues and stop being obsessed with what people might say about your product…good or bad.
And just like magic Jim has actually posted on RED USER with an apology to Philip Bloom.
The Case of Philip Bloom… – Today, 06:29 PM By Jim Jannard
“I guess everyone makes mistakes… this one was mine.
A lot has been posted about this so I thought I would clarify from our perspective.
This situation is my fault… no one else’s. My apology was offered to Philip and apparently accepted.
Philip has returned his EPIC and cancelled his Scarlet order.
We will not allow any disrespectful posts here on Reduser about Philip or anyone else…
We consider the case closed. Nothing to see here… move along.”
Lets hope Philip is back to his cheery old self as was seen here at the Skywalker Ranch 2 years ago.