Pro video blog…Produced by Philip Johnston DoP/Editor

As usual I have spent over 2 hours trying to work out what SQSYSTEM ERROR = -37 stands for. I eventually Googled Mac error codes to find this chart…

Bad file name, that then led onto a forum where a chap had experienced the same problem and he was told to look out for / ” : in the file name. I looked at my video file name and I had ended it with (Aug/Sept 11)….NAILED…I had added a forward slash in the file name and this had caused Encore to quit transcoding my important job.

I took out (Aug/Sept11) altogether to be on the safe side and it worked a charm.

Here is the URL for the Mac error codes : 



Having been working in the video business since 1988 I have amassed a great amount of knowledge of both the kit and production values over the last 30 years.

3 thoughts on “Adobe Encore encoding problem “SQSYSTEM ERROR = -37”

  1. Even with modern filesystems and all, it is still valid to limit filenames to lowercase alphanumeric without special characters. Also, I think this will remain a good idea for a long time, because more and more files end up on the web, where simple filenames makes life easier 🙂

  2. Adobe once again snatching defeat from the jaws of victory. In CS3 Encore is the weakest tool which very often corrupts DVD projects on a whim with obscure errors loosing hours of work, I’d hoped they had worked on that for the later versions.

    I understand it’s because they’ve put an Adobe front end on an older authoring tool they bought and many of the errors are from the subsystems in that tool that are not adequately protected against nor reported in the front end; at least that was the excuses I found for CS3.

  3. It´s not posible to get a Selected-BTN-Highlight in the DVD-Menu in CS3/Encore on my Mac. On the PC there is no problem… I totaly scrached my head over this…
    So, i´m feeling you!

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