JVC admit there is a bug recording 1080 25p with GY-HM600

Categories: Miscellaneous 5 Comments

Once again it’s very refreshing that JVC come out and admit there is a fixable bug with the GY-HM600 recording interlaced pictures at 1080 25p. We will give you a link for the firmware update as soon as it becomes available.

Every new electronic product has bugs they usually get fixed with an update 3-6 months down the line, the difference is that JVC are on the ball and fixing these bugs almost before the product has flooded onto the market, unlike another video manufacturer who took well over 6 months to fix a known issue with their camcorder.

Kris Hill “Please note that JVC Professional do acknowledge that there is currently an issue recording 1080/25p on the first production of GY-HM600E camcorders. Please be assured that we are working on a fix that will be available very soon.  The problem lies when you review your 1080/25p footage – instead of the intended progressive format it will look as you have shot it interlaced.  

The fix should be available within the next 10 working days and downloadable from www.jvcpro.co.uk or www.jvcpro.eu complete with the full instructions on how to apply the firmware.

You can also register your details with us to receive a notification by email. You can do this by emailing techsupport@jvcpro.co.uk with the subject line ‘1080/25p Firmware’ (please also include your serial number/s within the body of the email)

Thank you to everyone that has purchased JVC Professional products and we are sincerely sorry if this matter has caused anyone any inconvenience. Again please be assured that this will be resolved very soon.

Please feel free to contact me directly should you have any questions” Kris Hill – UK Sales Manager, JVC Professional Europe Ltd

For all your video production needs in Scotland, get in touch with Small Video Productions

5 comments on this post

  1. Lee Mullen says:

    This was a similar issue with the JVC HM100 where progressive was recorded as interlaced. Not good enough JVC!!

  2. Hi Lee,

    I am sorry you feel this way.

    However just so that we are clear, this issue is only on a small batch of the first production units and will be resolved soon.

    Again, our apologies for any inconvenience.

  3. Petter says:

    I had my HM100 updated by JVC Sweden promptly a while back and I’m impressed of how JVC both handles their customers as well as to the extent they listen to them proactivly.

    My colleagues have been talking about buying the HM650 for ENG work. Do this non-progressive bug only effect the 600-model?

  4. Kris Hill says:

    Hi petter,

    It only affected a small batch and all has been resolved. Did you buy a 600 series?

  5. David French says:

    Thanks for posting this – I’ve just rented an HM600 and was thoroughly puzzled as to why I was getting major combing on 25p. Firmware updated and all is well.

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